You need access to the right data at the right time. You might even need it in real time.
NEST’s industry-leading technology platform, Facilitate™, optimizes work order flow and delivery while providing insights to help your business thrive.
NEST consistently differentiated themselves by demonstrating an ability to perform analytics at a higher level than other suppliers. The rollout of NEST’s technology platform was seamless to the stores and NEST’s account team continues to diligently work to learn our business requirements and execute to our service level agreements.
Exceptional Functionality
Facilitate™ is for users from the field to the C-suite. Its intuitive, web-based interface and mobile app make accessing work order data and program spend easy and efficient. Selected features include:
End-to-end work order automation
Easy-to-use, customizable dashboards
IVR texting
Service verification with field input
Real-time data exports
Integration with existing ERP infrastructure
Full Transparency & Scalability
Facilitate™ provides full program visibility, including all site locations, assets, and work orders一regardless of your program size or complexity. Specifics include:
Work order descriptions, status updates, and provider assignments
Asset management pages with history, notes, photos, and programs
Proposal management to view, approve, and decline proposals with tiered approval levels
Flexible Configuration
Facilitate™ offers out-of-the-box set-up with the customizations needed to drive your unique program success.
Ongoing development of functionality and features is always a NEST priority, and Agile software methodology ensures the continuous rollout of platform improvements.
And IFM program users never pay subscription or tech fees to access the platform.
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