Understanding the Commoditization of Buying FM Services

In a cost-driven world, the pressure to seek results at every opportunity is greater than ever, and no professional, no department, is immune. However, it’s buyer beware when contracting with service providers who promise rock-bottom savings on the front end but can’t deliver on the back end. Rob Almond, Chief Operating Officer of NEST International, understands the strategic sourcing process and explains why in the recent issue of Professional Retail Store Maintenance.

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