Does anyone really enjoy paying bills? Pity a retailer’s accountants who receive thousands of invoices from service providers on a daily basis. Too often than not, one bill consists of information from multiple work orders which must be crosschecked and verified before being processed. Now, multiply the time it takes to complete this task by the number of stores in a retailer’s vast database. The results are overwhelming and can certainly not be achieved without the help of an extensive accounting team.
Processing payments is an important part of doing business, a critical element in establishing trust and building long-term relationships. But because it doesn’t produce revenue, senior management often may not prioritize this function in terms of allocating resources and staff.
That’s why NEST has created a value-add service that consolidates the billings of multiple Independent Service Providers (ISPs) and their functions into one single invoice that our clients can easily download into their own systems. So, humbly, the following are the top five reasons why one should consider consolidating their invoices:
The consolidated billing process can be performed over an entire portfolio of stores. However, it’s equally effective for just one project, helping the client or the ISP see all of the services performed for that work. No project manager wants to analyze and process 300 separate invoices – working with one consolidated batch invoice speeds up processing and helps to report metrics back on the work. Data can be analyzed to see where even more savings can occur in the future and help forecast for future projects.
Consolidation is helping NEST as well. Being that we are 20,000 Independent Service Providers strong, we can aggregate our buying services for insurance, materials, etc., saving costs that we can then pass on to our customers. NEST is in the early stages of developing an awards program that will allow our clients to earn rewards and points to apply to enhancements to our technology.
Batching invoices into one easily read and understood document is a win all around – for the managers who want to understand their expenditures, the ISPs who seek efficiencies to maximize their profits, and for NEST so that we can be the best possible strategic partners for our clients.
What is your current process for managing work orders and invoicing? Is it working for you?
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